Collinsville post office mix up costs some thousands of dollars « The Metro IndependentBy
“We tried to have the least amount of impact to our customers,”
I love that quote from the local postmistress. They did everything wrong. First they said no one would change; then, late and after they’d changed them, they told 50 companies they had been changed. And then, gee whiz, they offered to forward their mail from the old box to the new one for one year. Gee, thanks. Now I can spread the $10,000 cost of retooling my communications and informing my customers and suppliers over a year. This rather does make us look perhaps a little enviously at Europe where there is competition in this business.